Returns & Exchanges

We want every mama to love what arrives. If something isn't right, you have 14 days from the date of delivery to request a return.

Eligibility

To qualify for a return, items must be:

• Unworn, unwashed, and in original packaging.
• Returned within 14 days of delivery.
• Accompanied by your order number.

Final-sale items

The following items cannot be returned for health and safety reasons:

• Bottle warmers, brushes, and any product where the seal has been broken.
• Used personal-care products (balms, oils, vitamins).
• Items marked "Final Sale" at checkout.

How to start a return

Email us at mamaacaree@gmail.com with your order number and the reason for the return. We'll send you a return address and instructions within 1 business day.

Refunds

Refunds are issued to your original payment method within 5 business days of us receiving the returned item. Shipping fees are non-refundable. Return shipping is the customer's responsibility unless the item arrived damaged or defective.

Damaged or defective items

If your item arrived damaged or defective, contact us within 7 days of delivery with photos and we'll replace it or refund you in full — including any return shipping cost.